University of Washington

CREATING C OM M U N ITIES UW SkyDrive Pro and UW Lync promote easier collaboration. UW SkyDrive Pro provides 25GB of cloud-based file storage and sharing. UW Lync offers online meetings, virtual whiteboards, instant messaging and more. Both Microsoft Office 365 services are HIPAA- and FERPA-compliant and became available this fall. A major upgrade of the K-20 Education Network increased bandwidth to 40G to keep up with rising demand, particularly mobile. The high-performance network, designed and operated by UW-IT, connects Washington's K-12 schools, community colleges, universities, libraries and museums. A recently completed Wi-Fi upgrade at UW Seattle replaced outdated equipment, expanded capacity and improved network resiliency and performance to meet rising demand. Faculty and staff feedback helps shape the future of UW telecommunications. More than 3,000 participated in a survey and focus groups to provide vital input for UW-IT's evaluation of collaborative communications solutions. These will integrate email, voice, instant messaging, videoconferencing and application sharing across devices, conference rooms and classrooms. A new UW Event Calendar provides an improved user interface and better mobile experience. Powered by Trumba, it launched this summer for all UW public events and for departmental and college event calendars. MediaAMP stores, manages and distributes streaming audio and video and other digital media on a range of devices and platforms, including the Canvas learning management system. Available in the UW-IT Service Catalog, the cloud-based system supports protected health information and enables global-scale collaboration. Communication Principal Lecturer Lisa Coutu more info Technology Teaching Fellows uw.edu/teaching/innovation/ summer_institute UW Skydrive Pro uw.edu/itconnect/wares/ online-storage/skydrive-pro UW Lync uw.edu/itconnect/connect/ conferencing/lync-online MediaAMP uw.edu/uwit/services/ mediaamp Additional UW Google Apps bring enhanced features. Google Takeout, Chrome Web Store, Fusion Tables, Translator Toolkit, Custom Search, and Google+ premium features were made available. Associate Professor of Linguistics Betsy Evans (top), Chemistry Lecturer Colleen C. Craig (bottom left) and Assistant Professor of Anthropology Ben Marwick (bottom right) joined Lisa Coutu in the summer 2013 Technology Teaching Fellows program. According to the Provost's TTF Coordinator Brigid Nulty, the program attracted an equally wide variety of smart participants. "The 17 faculty members in the first of the two cohorts represented 16 different departments. There were very different levels of comfort with the technology, too," Nulty said. Most participants found this diversity to be an unexpected benefit. "It was great to explore the technology of delivering a class with colleagues from many other fields," said Chemistry Lecturer Colleen Craig. "It gave me a chance to look at how I'm delivering my class with new eyes." Among other things, Coutu is using the "virtual office hours" function of Canvas to be more available to her professional graduate students who aren't usually on campus. She's also using Tegrity lecture capture software to post short lectures about upcoming readings. Evans, Marwick and Craig are putting more lecture-oriented content and quizzes online, allowing them to do more small group work and interaction in their large courses. "It gave me a chance to look at how I'm delivering my class with new eyes." Communication Principal Lecturer Lisa Coutu agrees. "One of the biggest benefits was the community among faculty across units, to talk to people who have such different teaching needs and challenges," she said. Coutu, like a number of her TTF colleagues, is continuing those connections, inviting a faculty member in Arabic and Linguistics to monitor and critique her Canvas-enriched course, and reviewing the ways she plans to use technology tools with Colleen Craig, in Chemistry. "We want to equip faculty to try new things," Nulty said. "The more we can get the conversations going, the more we can create a culture where it's common to talk about teaching and technology, and understand they can work together very well." "Before TTF, the thought of learning Canvas and Tegrity was totally overwhelming," Coutu said. "Now I see they're giving me more ways to engage my students." 2013 ANNUAL REPORT 9

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